Privacy is a matter of trust and your trust is important to us. We respect your private and personal sphere. The protection and the legally compliant collection, processing and use of your personal data is therefore an important concern for us. To make you feel safe when visiting our websites, we strictly observe the statutory provisions when processing your personal data and would like to inform you here about our data collection and data usage.
Scope and purpose of the data processing
1. Anonymous data collection
You can visit our site without providing any personal information. We only store so-called "server log files", access data without personal reference such as the name of your Internet service provider, the Internet browser you used, the page from which you are visiting us, the date and time of your access or the name of the requested file. This data is evaluated solely for the purpose of improving our offer and cannot be traced back to you in person. This anonymous data is stored separately from any personal information that you may provide and so do not allow any conclusions to be drawn about a particular person. The data is evaluated for statistical purposes in order to optimise our website and our offers. The legal basis for the temporary storage of the data and the "server log files" is Art. 6 Para. 1 lit. f of the General Data Protection Regulation (GDPR). Storage in log files is done to ensure the functionality of the website. The data will be deleted as soon as it is no longer required to achieve the purpose of its collection. If the data is collected to provide access to the website, this is the case when the respective session ends.
2. Collection and processing of personal data
The necessary processing of personal data cannot be ruled out if you want to use a service provided by our company through our website. If there is no legal basis for the processing of personal data, we will seek the consent of the data subject. This will be indicated in the corresponding locations. This may be necessary if you register on our website, request our newsletter or contact us via our contact form. Art. 6 I lit. a) GDPR forms the legal basis for the processing of data in which we obtain your consent for processing purposes. If the processing of personal data is required to fulfil a contract or to initiate a contract (e.g. for the supply of goods or the provision of such services or for inquiries regarding our products and services), the date will be processed in accordance with Art. 6 I lit. b) GDPR. We store and use personal data transmitted by you such as name, company, address, email and phone number for the purpose of individual communication with you in accordance with the General Data Protection Regulation (GDPR) and the "BDSG-neu" (Federal Data Protection Act). Please note that no confidential information should be sent via the contact form as a rule. The legal basis for the processing of the data transmitted as part of sending an email is Art. 6 Para. 1 lit. f GDPR. If the email contact is intended to conclude a contract, then Art. 6 Para. 1 lit. b GDPR acts as additional legal basis for the processing of the data.
3. Booking request / booking form (onlinebooking.dk)
Online bookings via our website is done via the online reservation system (https://onlinebooking.dk) of CompuSoft A/S, Anderupvej 16, 5270 Odense, Denmark, whose provider is our contractual partner. All relevant forms and information for a booking on a site are clearly displayed. The following data will be collected and transmitted to us in encrypted form: • Personal master data: Surname, first name, address, if applicable, date of birth • Communication data: Phone number, email address • Contract billing and payment information including credit card details (automatic deletion after departure) • Booking information • If necessary, vehicle registration number Data needs to be processed to fulfil a contract or to implement pre-contractual measures, which are carried out at the request of the data subject (Art. 6 Para. 1 b)). CompuSoft A/S processes this data in accordance with Art. 28 GDPR order data processing. Your data will be deleted once it has been processed, unless longer retention is required for reasons of traceability, customer service or legal retention periods.
4. Data transfer
Your data will be forwarded to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods, on the basis of Art. 6 Para. 1 lit. b). If you use our booking form (https://onlinebooking.dk) to take out travel cancellation insurance, we will transfer your data to the relevant provider. This is done on the basis of Art. 6 Para. 1 lit. b). We transmit your payment data to the bank responsible for the payment to process payments. This is done on the basis of Art. 6 Para. 1 lit. b). Payment data is not transmitted to third parties.
4.1 External payment service providers
We also offer payment via PayPal on our website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"). If you choose to pay via PayPal, the payment details you enter will be sent to PayPal. The transmission of your data to PayPal is based on Art. 6 Para. 1 lit. a) GDPR (consent) and Art. 6 Para. 1 lit. b) GDPR (processing of data to fulfil a contract). You have the opportunity to revoke your consent to data processing at any time. Revocation does not affect the effectiveness of historical data processing operations.
Cookie Type Cookie Name Validity Description
Functional cookie hint 6 months cookie information text accepted
Third-party cookie _gat 10 minutes Needed by Google Analytics for visitor discrimination.
Third-party cookie _gat 1 day Needed by Google Analytics for visitor discrimination.
Third-party cookie _gat 2 years Needed by Google Analytics for visitor discrimination.
6. Newsletter sign-up
7. Use of plugins
• Use of Google Analytics with anonymisation
Our website uses functions of the web analytics service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called cookies These are text files that are stored on your computer that allow an analysis of the use of the website. The information generated by the cookie about your use of this website is usually sent to a Google server in the US where it is stored. This is also our legitimate interest in accordance with Art. 6 Para. 1 Clause 1 f) GDPR. Google has signed and certified itself under the Privacy Shield Agreement between the European Union and the USA. By doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: www.privacyshield.gov/participant. We have activated IP anonymisation on this website (anonymizeIp). As a result, your IP address will be truncated by Google beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and truncated there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet use. An IP address transmitted from your browser as part of Google Analytics is not associated with other data by Google. You can prevent the storage of cookies by adjusting the settings of your browser software. However, we point out that in this case you will not be able to fully use all the features of this site. You can also prevent the transmission of data related your use of the site and generated by the cookie (including your IP address) by Google and the processing of this data by Google, by following the link below and downloading and installing the available browser plug-in: tools.google.com/dlpage/gaoptout. As an alternative to the browser plug-in or for browsers on mobile devices, you can click on the following link in order to place an opt-out cookie that will prevent the capture of data by Google Analytics for this website in the future. (This opt-out cookie only functions in this browser and only for this domain. If you delete your cookies on this browser, you will have to click on this link again): [Google Analytics deaktivieren]
• Use of Google AdWords
• Google AdWords User Lists / Google Dynamic Remarketing
We use Google AdWords User Lists and Google Dynamic Remarketing on our website. These are services provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4. Ireland ("Google"). The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest is the optimisation and commercial operation of our website. The service uses a Google-provided pixel that connects directly to the Google servers. This notifies the Google server that you have visited our website. Google links this information to a unique ID, which is stored on your device in the form of a cookie or provided by your device ("Advertising ID" on smartphones). If you visit other websites that also use Google AdWords User Lists / Google Dynamic Remarketing, this information will also be linked to your unique ID. We, however, cannot see which other web pages you visit.
• Google DoubleClick
We use Google DoubleClick, a web advertising service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as Google) on our website. The information stored in the cookies can be recorded and evaluated by Google or by third parties. In addition, Google uses DoubleClick to collect information, also called WebBacons. These are small invisible graphics that can be used to record and evaluate user behaviour and visitor traffic on the website. The resulting information about your use of our website will be transmitted to a Google server in the USA and stored there. Google uses this information to evaluate your usage patterns. Google will also transmit this information to third parties if required by law or if third parties process this data on behalf of Google. As part of this procedure, your IP address can also be transmitted and stored. The sole purpose of this transmission is to combat spam and/or fraud, such as in the case of ad spam or click spam. According to Google, this data is only accessible to the so-called anti-abuse teams. According to Google, the IP address is not been linked to other data stored by Google. We use Google DoubleClick for marketing and optimisation purposes, especially to show you relevant and interesting ads, improve campaign performance reports, or prevent you from seeing the same ads multiple times. This is also our legitimate interest in the processing of the above data according to Art. 6 Para. 1 lit. f) GDPR (optimisation and commercial operation of our website). You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We want to point out that in this case you may not be able to fully use all the functions of our website. Preventing the storage of cookies is also possible by setting your web browser to block cookies from the domain "www.googleadservices.com" (https://www.google.com/settings/ads). We want to point out that this setting will be deleted when you delete your cookies. You can also opt out of interest-based ads via the link www.aboutads.info/choices. Please note that this setting will also be deleted if you delete your cookies. Google has signed and certified itself under the Privacy Shield Agreement between the European Union and the USA. By doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: www.privacyshield.gov/participant. For more information about data usage by Google, setting and opt-out options as well as data protection, please visit the following Google websites: www.google.de/intl/de/policies/privacy Learn more about DoubleClick by Google at www.doubleclickbygoogle.com/solutions/digital-marketing/ad-exchange/ and www.google.com/intl/en/policies/privacy/ads/
• Google Webfonts
We use Google Fonts for visually improved presentation of various information on this website. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. A connection to the Google server in the USA is established when our website is accessed to enable the display of certain fonts on our website. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest is the optimisation and commercial operation of our website. The connection to Google allows it to determine from which website your request has been sent and to which IP address the presentation of the font needs to be transmitted. For more information about the service Google offers, in particular about ways to prevent data usage, refer to: adssettings.google.com/authenticated policies.google.com/privacy Through the so-called EU-US Privacy Shield certification (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active), Google guarantees that EU data protection regulations will also apply to the processing of data in the USA.
• Facebook Connect
We use Google Google+ plug-ins on our website, which are operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). This is done on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and commercial operation of our online offer in terms of Article 6 Para. 1 lit. f GDPR). Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection laws (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).). If you as a user are a member of the platform Google+, Google can match the abovementioned contents and functions to your local user profile. Please visit (https://policies.google.com/technologies/ads) as well as in the settings of Google's advertising inserts (https://adssettings.google.com/authenticated) for more information about Google's data usage, setting and opt-out options
We use Twitter social networking plug-ins on our website, which is operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (Twitter). This is done on the basis of our legitimate interests (i.e. interest in the optimisation and commercial operation of our online offer in terms of Article 6 Para. 1 lit. f GDPR). Twitter is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection laws (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active). If you as a user are a member of Twitter, it can match the abovementioned contents and functions to your local user profile. Please visit twitter.com/privacy for more information on Twitter usage, setting and opt-out options. An opt-out option can be found at twitter.com/personalization.
• Rating widget camping.info
We have implemented the rating widget of the provider Camping.info GmbH, Bötzowstr. 15, 10407 Berlin on our website. You can use the widget to rate your stay at the Südsee-Camp. Data is collected from you when you use the rating widget. This is done on the basis of our legitimate interests (i.e. interest in the optimisation and commercial operation of our online offer in terms of Article 6 Para. 1 lit. f GDPR). Please visit www.camping.info/Datenschutz to find out how Camping.info GmbH uses and stores your data.
• Integration of services and content of third parties
It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated in our web pages. This is done on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and commercial operation of our online offer in terms of Article 6 Para. 1 lit. f GDPR). This always presupposes that the providers of this content (hereinafter referred to as third-party provider) recognise the IP address of the users. Because they could not send the content to the browser of the respective user without the IP address. The IP address is therefore required to present this content. We endeavour to use only content whose respective providers use the IP address only to deliver the content. However, we have no control over this if the third parties store the IP address for statistical purposes, for example. If we have any knowledge about this, we will inform users about it.
8. Publication of job ads / online job applications
Your application data will be collected and processed electronically by us for the purpose of processing the application process. If a contract of employment is concluded based on your application, we will store your data transmitted for the purpose of the usual organisational and administrative process in compliance with the relevant legal provisions in your personal file. In accordance with Section 26 Para 1 lit. 1 Federal Data Protection Act (BDSG) in conjunction with Art. 88 Para. 1 GDPR, data protection legislation allows the collection of the data required to justify the employment relationship. If you voluntarily provide us with information about yourself, beyond what is necessary, this is done in the context of pursuant to Art. 6 Para. 1 Clause 1 lit. a GDPR. As part of the processing, your data may be transmitted to persons within our company, as well as to service providers who are bound by contract and obliged to maintain secrecy and perform certain data processing subtasks. When your job application is rejected, the data transmitted by you is automatically deleted two months after announcement of the rejection. This does not apply if, due to legal requirements (for example, the burden of proof according to the General Equal Treatment Act), longer storage is necessary or if you have expressly consented to longer storage in our database of prospective candidates.
From time to time, we offer you the opportunity to participate in competitions on our website. If you participate in one of our competitions, the data entered by you on the occasion of the participation will be processed without your further consent only for the execution and processing of the respective competition. The legal basis for processing is your consent as per Art. 6 Para. 1 Clause 1 lit. a) GDPR. As part of running the competition, we pass your data on to the transport company commissioned with the delivery of goods or to a financial service provider, insofar as transmitting the data is necessary to deliver or pay out your prize. If your data is published as part of a winning a prize, you will be informed of this in the consent form. Your consent to the processing of the data to participate in our competitions can be revoked at any time with effect for the future as per Art. 7 Para. 3 GDPR. For this, you only have to inform us about your withdrawal from the competition. Your data processed as part of the competition will be deleted within 14 days after the end of the competition.
10. Data subject rights
According to the General Data Protection Regulation (GDPR) you have the right to free information about your stored data. You also have the right to receive information about data provided for processing purposes, categories of personal data being processed, recipients or categories of recipients to whom the personal data has been or will be exposed (in particular to recipients in third countries or to international organisations), if possible, about the planned storage period of the personal data, a right to correction, restriction (blocking) or deletion of this data, as well as origin of the data. In addition, you have the right of appeal to a supervisory authority. In addition, you have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
11. Transferability of data
You have the right to receive your personal data directly originating from you. At your explicit request, we will provide this data in a machine readable and structured format. For this, proof of your identity is required.
12. Data security
Your personal data is encrypted in the online booking process and when using our contact forms via TLS over the Internet. We secure our website and other systems through technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons.
13. Deletion and blocking of personal data
Your personal data is deleted and blocked once the purpose for storing it has lapsed, if they are no longer required for contract fulfilment or contract initiation, taking into account retention periods based on legislation and/or tax laws.
14. Contact option
15. Further information and contacts / controller
16. Download and print
You can also download this text in PDF format. To view and print PDF files, you will need a PDF viewer, which you can download for free from Adobe Systems GmbH, for example. You can print the PDF file using Adobe Reader by selecting Print from the File menu (or File).
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